Describe how hot water is affected
Note whether the issue affects one unit, a riser or the entire building, and whether it occurs at peak demand or throughout the day. Include recurring faults and any recent service to the equipment or pumps.
NYC equipment field notes
Commercial Hot-Water Equipment Maintenance
This photo shows Lochinvar ARMOR equipment opened for maintenance, with the heat exchanger and surrounding piping visible. For a building with shared hot water, the scope depends on the equipment and how it serves the property.
Inventory the system before scheduling
Share equipment labels and existing service records. Identify storage and recirculation equipment where applicable, who can provide access and any service window needed for the property.