Describe where heat is missing
Tell us whether the whole property is cold, only some apartments are affected, or the heat comes and goes. Include when the problem started and any recent equipment, piping or control changes.
NYC equipment field notes
Commercial Steam Boiler Service
The photo shows a commercial steam boiler with its burner, pressure gauge and connected piping. A useful service request describes what the building is experiencing along with what the boiler displays.
Share the boiler and burner information
If it is safe to do so, send a photo of the equipment nameplates, the displayed fault and the surrounding installation. Prior service reports help distinguish a new symptom from an issue that has returned.